New research suggests that self-disclosure can be used to increase acceptance of artificial intelligence technology, regardless of whether it’s human-like or not.
In a new study, participants showed more empathy toward an anthropomorphic artificial intelligence (A.I.) agent when it appeared to reveal personal information about itself in a chat with them. Kenhiro Tsumura of Japan’s Soho Graduate School of Science and Seiji Yamada of the National Institute of Informatics in Tokyo published these findings in the journal PLOS ONE on May 10, 2023.
The use of artificial intelligence in everyday life has multiplied, as has the interest in research on factors that may contribute to people’s trust and acceptance of artificial intelligence agents. Previous research has shown that people are more likely to accept AI products if they resonate with them. For example, people might resonate with cleaning robots, bots that mimic pets, and anthropomorphic chat tools that offer assistance on websites.
Earlier research also highlighted the importance of disclosing personal information for building relationships. Based on these findings, Tsumura and Yamada hypothesized that self-disclosure by anthropomorphic AI agents might promote empathy for these agents.
To test this idea, the researchers conducted an online experiment in which participants engaged in a text-based chat with an online AI agent that was visually represented by a human-like illustration or an anthropomorphic robot illustration. The chat involves a scenario in which the participants and the agent are co-workers taking a lunch break at the agent’s workplace. In every conversation, agents appeared to self-disclose personal information that was highly relevant to work, information less relevant to hobbies, or no personal information.
The final analysis included data from 918 participants whose empathy for the AI agent was assessed using a standard empathy questionnaire. The researchers found that highly job-related self-disclosures by AI agents were associated with greater empathy among participants compared with less relevant self-disclosures. Lack of self-disclosure was associated with suppressed empathy. The agent’s appearance as a human or an anthropomorphic robot was not significantly associated with empathy levels.
These findings suggest that self-disclosure by AI agents may indeed resonate with humans, which may help inform the future development of AI tools.
The following will introduce several popular artificial intelligence.
Artificial Intelligence In Fashion Retail
The fashion retail industry is gradually realizing the potential of artificial intelligence (AI), and actively exploring how to use AI technology to improve business processes, enhance customer experience and increase sales. The following will introduce the application and advantages of artificial intelligence in the field of fashion retail.
- Personalized recommendation and customized service
AI can analyze a customer’s purchase history, likes and preferences and provide personalized product recommendations, thereby increasing sales opportunities.
AI technology can also help customers with customization services, providing tailor-made product suggestions and designs according to their body size, style preferences and needs.
- Virtual fitting and augmented reality experience
AI can use virtual fitting technology to allow customers to try on clothes online, providing a more intuitive shopping experience and reducing return rates.
With the help of augmented reality technology, customers can see themselves in different styles of clothing in real-time video through their mobile phones or smart mirrors, so as to better judge whether they are suitable or not.
- Inventory management and supply chain optimization
AI can analyze sales data, fashion trends and seasonal demand to optimize inventory management and reduce excess and out-of-stock situations.
AI can also automate order processing and delivery, improving supply chain efficiency and responsiveness.
- Intelligent Customer Service and Sentiment Analysis
AI can provide 24-hour online customer service support through natural language processing and machine learning technology to quickly answer customer questions and needs.
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With the continuous development and innovation of technology, artificial intelligence will continue to bring more opportunities and room for improvement to the fashion retail industry.
Artificial Intelligence (AI) Cars and Light Trucks
Artificial Intelligence (AI) applications in cars and light trucks are gaining traction and adoption. The applications and benefits of AI in cars and light trucks are described below.
- Autonomous driving technology
AI plays a key role in autonomous driving technology. It analyzes the surrounding environment through sensors and algorithms to realize vehicle perception, decision-making and control.
Autonomous driving technology can improve driving safety, reduce the risk of traffic accidents, and provide drivers with a more comfortable driving experience.
- Intelligent navigation and path planning
AI can analyze real-time traffic data, map information and user preferences, provide intelligent navigation and route planning, optimize driving routes, and reduce congestion and travel time.
The intelligent navigation system can also provide personalized recommendation services according to the driver’s preferences and needs, such as information on surrounding restaurants and gas stations.
- Intelligent security monitoring and early warning
AI can monitor the driver’s status and behavior in real time through on-board cameras and sensors, and warn of potentially dangerous behaviors such as fatigue driving and distraction.
- Smart car networking and remote control
AI technology can realize communication and interaction between vehicles, and promote the construction and development of intelligent vehicle networking system.
The remote control function can be realized through AI technology, and the driver can remotely control the start, stop, lock and other operations of the vehicle to improve convenience and flexibility.
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As technology continues to evolve and innovate, AI will continue to drive advancements and improvements in the automotive and light truck industries.