At Wkinformation, we value and respect the privacy of all individuals who visit our website. This Privacy Policy aims to explain clearly and transparently how we handle your personal data. We recommend reading this policy carefully to understand how your information will be used.
By submitting your data to Wkinformation, you consent to its use and disclosure as outlined in this Privacy Policy.
Overview of Our Privacy Policy
Our privacy policy addresses the following:
- Types of Personal Data We Collect and Why
- How We Use Your Data and Who We Share It With
- How You Can Update or Remove Your Data
We’ve kept this explanation as simple as possible, but if you are unfamiliar with certain technical terms like cookies, IP addresses, or session data, or if you need clarification on any aspect of this policy, please feel free to reach out to us.
Types of Personal Data We Collect
Wkinformation collects personal data either directly from you or through third-party business partners/service providers when you interact with our website or services. The types of personal data we may collect include:
- Contact Information: This includes your name, email address, phone number, physical address, LinkedIn and Twitter profiles, and your company information. We collect this data when you sign up for our services or make an inquiry.
- Log Data: This includes technical details about how you use our services, such as your IP address, operating system, device type, browser used, pages visited, time spent on each page, and any other technical details that help us improve user experience and content relevance.
- Communication Data: We store information from any communication you have with us, whether via email, chat, phone call, or video conference. This helps us maintain proper communication with you and improve the quality of our customer service.
How We Collect Your Data
We collect personal data through various methods, including but not limited to:
- Website Forms: When you sign up for our services or inquire about our offerings, you provide your data via forms, which may include your name, email, and phone number.
- Event Triggers: We use event triggers on our website to collect data about your interaction with specific pages (e.g., time spent on a page, page views, etc.).
- Tracking Tools: We use third-party tracking tools like Google Analytics, Freshchat, Wisepops, and other proprietary tools to gather data on user behavior and improve our services.
- Cookies: Cookies and similar technologies are used to collect data about your usage and performance on our site. These cookies can be session-based (temporary) or persistent (stored for longer periods). They help personalize your experience and store preferences for future visits.
- Social Media Widgets: Some of our services may include social media sharing widgets (e.g., like and share buttons). When used, personal information may be shared with us via these third-party platforms.
- Third-Party Sources: We also gather information about you through third-party services, including CRMs, social networks, and search tools, to enhance our ability to serve you effectively.
- Online Advertising: Some of our advertising tools may collect data on your online activity through non-affiliated websites and applications to deliver targeted advertisements.
How We Use Your Data
We collect personal data to provide you with the services you request and to enhance your experience on our platform. Specifically, we may use your data for the following purposes:
- To provide you with information about our products and services, including updates and new offerings.
- To communicate with you about products, services, or updates that may be of interest.
- To fulfill our contractual commitments to you.
- To notify you about changes to our website, products, or services.
- To personalize your experience based on your preferences.
We may share your data with third parties, such as affiliates and partners, to send you information related to products or services that may interest you. You can opt out of these communications at any time by notifying us through email, phone, or other contact methods.
How We Share Your Data
We may share your personal data with third parties that assist us in providing services, including:
- Data Hosting:Amazon Web Services (AWS) and Google Cloud.
- Payment Processing:Stripe and PayPal.
- Sales and Marketing:Freshsales, Hubspot, Mailchimp, and OutReach.
- Administrative Services:Microsoft Office 365.
- Analytics and Advertising:Google Analytics, Wisepops, and Google Adwords.
These third-party services help us in areas such as data hosting, payment processing, marketing, analytics, and customer service.
Opt-Out and Data Control
Wkinformation provides customers and website visitors with the ability to opt out of communications and control how their data is stored, shared, and processed. You may also request us to update, delete, or modify your data from our systems by contacting us directly via email at infor@wkinformation.com or by calling the contact number listed on our website.
Additionally, you can manage your preferences for tracking and advertising cookies, as well as opt out of data collection via Google Analytics by visiting Google’s opt-out page.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. You can opt out and request the deletion of your data at any time, in accordance with applicable laws.
Consent
By accessing our website and submitting your personal data, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. This gives Wkinformation consent to continue processing your data as outlined.
Changes to This Privacy Policy
Wkinformation may update this Privacy Policy periodically. If any substantial changes are made, we will post the updated policy on this page and notify you of any significant alterations. We encourage you to review this policy regularly to stay informed about how we protect your personal data.
